Disruption to Cash Payments in car parks

Drivers using Dorset Council car parks are being asked to use cashless payments due to ongoing disruption to many ticket machines across the county.

If a machine is currently unable to accept cash payment, drivers will still need to pay for parking via a cashless method.

This may involve using a phone and will require locating the unique car park identification number. This is displayed on signs throughout the car park and can also be found on the side of the payment machine.

There are four cashless options to choose from:

  • Downloading the Just Park app to your smartphone
  • Paying by mobile phone, using details found on the side of the payment machine
  • For those without a smartphone, you can register with JustPark online at home and pay by SMS (text message) in the car park
  • Some car park payment machines offer debit/credit card payment, this can be checked in advance online at dorsetcouncil.gov.uk/parking

Drivers may find it beneficial to set some of these options up in advance, such as inputting car registration and card details into the JustPark app while at home or registering for SMS payment online.

Cllr Ray Bryan, Dorset Council’s Portfolio Holder for Highways, Travel and Environment, said: “We’re sorry for this disruption. This is very much a temporary measure and we are working hard to reinstate cash payments, which we know are the preferred option for many of our residents.

“Please be prepared to use a cashless method of payment while we work through this issue, it’s going to take several weeks to get cash payments operating again.”

It’s hoped that cash payments will be available again in all car parks by early December.

Please see full details in this link